Injured by Ocwen? Take Action Now!

By K.K. MacKinstry

Ocwen has admitted that its mortgage servicing policies and loan processing systems are a “trainwreck”.  As regulators and the Consumer Fraud Protection Bureau (CFPB) tighten the noose on Ocwen, we recommend that Livinglies readers who have experienced issues with Ocwen contact their state Attorney General offices, the CFPB, state banking regulators and government representatives to express your outrage and share your experience NOW.

Although Ocwen is being investigated for predatory servicing practices, please make regulators aware of the deeper level of fraud that is occurring and consists of fabricating and forging loan instruments including notes and assignments.  If you have been subjected to any of Ocwen’s tactics that push homeowners into default please provide this information to the aforementioned agencies.

The regulators found that Ocwen manipulates escrow accounts to create defaults and problems with taxes and insurance, does not respond accurately to submitted Qualified Written Requests, fails to properly post payments, revokes loan modifications without reason, and engages in other tactics designed to create loan defaults.  Now is the time to speak up about your experiences.  If homeowners damaged by Ocwen inundate the CFPB with complaints, perhaps this predatory servicing operation will be shut-down for good.

It appears that Ocwen’s business model and policies were designed to maximize the chances that a homeowner will default through processes that create confusion, disinformation and a deliberate lack of accountability by Ocwen.   Ocwen is not the only loan-servicing entity that engages in these practices, but it is the one currently in the regulatory crosshairs.  If these issues are brought to light, other loan servicers may be forced to change their business practices or suffer the same fate.

To file a complaint with the CFPB do so here.

To file a complaint with a state member, please do so here or find your state contact below:

AK – Alaska
Ms. Patrice Walsh
State of Alaska Department Commerce, Community & Economic Development
Chief Examiner

Phone Number:

907-269-5496

Fax:

907-269-8146
AL – Alabama
Mr. Scott Corscadden
Alabama State Banking Department
Supervisor, Bureau of Loans

Phone Number:

334-242-3452

Fax:

334-353-5961
AR – Arkansas
Ryan Drake
Arkansas Securities Department
Examiner Supervisor

Phone Number:

501-324-8688

Fax:

501-683-5894
AZ – Arizona
Mr. Robert D. Charlton
Arizona Department of Financial Institutions
Superintendent

Phone Number:

602-771-2772

Fax:

CA – BRE
Mr. Jeffrey Mason
State of California Bureau of Real Estate
Chief Deputy Commissioner

Phone Number:

916-263-8728

Fax:

916-263-8943
CA – DBO
Mr. Victor Wells
California Department of Business Oversight
Deputy Commissioner

Phone Number:

213-576-7609

Fax:

213-576-7178
CO – DORA
Ms. Marcia Waters
Department of Regulatory Agencies – Division of Real Estate
Department of Regulatory Agencies – Division of Real Estate

Phone Number:

303-894-2422

Fax:

CT – Connecticut
Mr. Carmine Costa
Connecticut Department of Banking
Director, Consumer Credit Division

Phone Number:

860-240-8207

Fax:

860-240-8159
DC – District of Columbia
Mr. Christopher Weaver, Esq
Department of Insurance, Securities and Banking
Associate Commissioner of Banking

Phone Number:

202-442-7774

Fax:

202-535-1196
DE – Delaware
E. Quinn Miller
Office of the State Bank Commissioner
Investigative Supervisor

Phone Number:

302-744-2116

Fax:

302-739-2356
FL – Florida
Mr. Andy Grosmaire
Florida Office of Financial Regulation
Bureau Chief

Phone Number:

850-410-9848

Fax:

850-410-9914
GA – Georgia
Mr. Rod Carnes
Georgia Department of Banking and Finance
Deputy Commissioner, Non-Depository Financial Institutions Div.

Phone Number:

770-986-1371

Fax:

770-986-1029
HI – Hawaii
Ms. Iris Ikeda
Division of Financial Institutions
Commissioner of Financial Institutions

Phone Number:

808-586-2820

Fax:

808-586-2818
IA – Iowa
Mr. Rodney E. Reed
Iowa Division of Banking
Finance Bureau Chief

Phone Number:

515-281-4014

Fax:

515-281-4862
ID – Idaho
Mr. Mike Larsen
Idaho Department of Finance
Consumer Finance Bureau Chief

Phone Number:

208-332-8060

Fax:

208-332-8096
IL – Illinois
Mr. Alan Anderson
Illinois Dept. of Financial & Professional Regulation, Div of Banking
Senior Counsel of Mortgage Banking Regulation

Phone Number:

312-793-1419

Fax:

312-814-2238
IN – DFI
Ryan Black
Department of Financial Institutions
Deputy Director

Phone Number:

317-232-5850

Fax:

317-232-7655
IN – Sec. of State, Securities Div.
Mr. Alex Glass
Secretary of State, Securities Division
Securities Commissioner

Phone Number:

317-232-6681

Fax:

317-232-3675
KS – Kansas
Ms. Jennifer Cook
Kansas Office of State Bank Commissioner
Deputy Commissioner – Consumer and Mortgage Lending

Phone Number:

785-296-2266 x209

Fax:

785-296-0168
KY – Kentucky
Ms. Tammy Scruggs
Kentucky Department of Financial Institutions
Division Director, Non-Depository Institutions

Phone Number:

502-782-9086

Fax:

502-573-0184
LA – Louisiana
Mr. Darin Domingue
Louisiana Office of Financial Institutions
Chief Examiner

Phone Number:

225-922-2596

Fax:

225-925-4524
MA – Massachusetts
Ms. Cindy Begin
Massachusetts Division of Banks
Chief Risk Officer

Phone Number:

617-956-1523

Fax:

MD – Maryland
Mr. Clifford Charland
Maryland Commissioner of Financial Regulation
Director of Mortgage Examination Process

Phone Number:

410-230-6167

Fax:

ME – Maine
Mr. Terry Fancy
Maine Bureau of Consumer Credit Protection
Principal Consumer Credit Examiner

Phone Number:

207-624-8685

Fax:

207-582-7699
MI – Michigan
Mr. Kirt L. Gundry
Michigan Department of Insurance and Financial Services
Director, Mortgage Examination & Investigation Section

Phone Number:

517-284-8602

Fax:

517-284-8850
MN – Minnesota
Sarah Butler
Minnesota Department of Commerce
Supervisor, Non-depository Institutions

Phone Number:

651-539-1720

Fax:

651-368-0449
MO – Missouri
Mr. Mick Campbell
Missouri Division of Finance
Supervisor of Mortgage Licensing

Phone Number:

573-751-4243

Fax:

573-751-9192
MS – Mississippi
Ms. Traci McCain
Mississippi Department of Banking and Consumer Finance
Director, Mortgage Division

Phone Number:

601-321-6901

Fax:

601-321-6933
MT – Montana
Chris Romano
Montana Division of Banking and Financial Institutions
Non-Depository Bureau Chief

Phone Number:

(406) 841-2928

Fax:

(406)841-2930
NC – North Carolina
Ms. Molly Sheehan
North Carolina Office of the Commissioner of Banks
Deputy Commissioner of Banks/Non-Depository Entities

Phone Number:

919-715-6938

Fax:

919-733-2978
ND – North Dakota
Mr. Bob Entringer
North Dakota Department of Financial Institutions
Commissioner

Phone Number:

701-328-9933

Fax:

701-328-0290
NE – Nebraska
Ms. Jean Angell
Nebraska Department of Banking and Finance
Review Examiner

Phone Number:

402-471-2171

Fax:

402-471-3062
NH – New Hampshire
Ms. Raeleen Schutte
New Hampshire Banking Department
Director of Consumer Credit

Phone Number:

603-271-3561

Fax:

603-271-0750
NJ – New Jersey
Mr. Thomas M. Hunt
New Jersey Department of Banking and Insurance
Assistant Division Director

Phone Number:

609-292-7659 x50223

Fax:

609-292-3144
NM – New Mexico
Mr. Joe Cruz
New Mexico Financial Institutions Division
Industry Manager

Phone Number:

505-476-4519

Fax:

505-476-4670
NV – Nevada
Mr. James Westrin
Nevada Division of Mortgage Lending
Commissioner

Phone Number:

702-486-0789

Fax:

702-486-0785
NY – New York
Ms. Rholda Ricketts
New York Department of Financial Services
Deputy Superintendent

Phone Number:

212-709-5540

Fax:

212-709-5555
OH – Ohio
Zachary Luck
Ohio Division of Financial Institutions
Deputy Superintendent for Consumer Finance

Phone Number:

614-644-7517

Fax:

614-222-3554
OK – Oklahoma
Mr. Scott Lesher
Department of Consumer Credit
Administrator

Phone Number:

405-521-3653

Fax:

405-521-6740
OR – Oregon
Kirsten Anderson
Oregon Department of Consumer and Business Services
Administrator

Phone Number:

503-947-7478

Fax:

503-947-7862
PA – Pennsylvania
Mr. Robert Knaub
PA Department of Banking and Securities
Director for Non-Depository Licensing

Phone Number:

717-787-3717

Fax:

SC – Board of Fin Inst.
Mr. Jim Copeland
SC Board of Financial Institutions – Consumer Fin. Div.
Assistant Commissioner

Phone Number:

803-734-2020

Fax:

803-734-2025
SC – Dept. of Cons Affairs
Ms. Carri Grube Lybarker
South Carolina Department of Consumer Affairs
Administrator

Phone Number:

803-734-4233

Fax:

803-734-4060
SD – South Dakota
Ms. Jean Blow
South Dakota Division of Banking
Policy Analyst

Phone Number:

605-773-3422

Fax:

866-326-7504
TN – Tennessee
Mr. Mike Igney
Tennessee Department of Financial Institutions
Assistant Commissioner / Compliance Division

Phone Number:

615-253-7794

Fax:

615-741-2883
TX – OCCC
Ms. Leslie L. Pettijohn
Texas Office of Consumer Credit Commissioner
Consumer Credit Commissioner

Phone Number:

512-936-7640

Fax:

512-936-7610
TX – SML
Ms. Caroline C. Jones
Texas Department of Savings and Mortgage Lending
Commissioner

Phone Number:

512-475-1038

Fax:

512-475-1505
UT – Utah
Mr. Jonathan C. Stewart
Utah Division of Real Estate
Director

Phone Number:

801-530-6744

Fax:

801-526-4387
UT – Utah
Ms. Eva Rees
Utah Department of Financial Institutions
Supervisor

Phone Number:

801-538-8834

Fax:

801-538-8894
VA – Virginia
Ms. Susan E. Hancock
Virginia State Corporation Commission
Deputy Commissioner

Phone Number:

804-371-9701

Fax:

804-371-9416
VT – Vermont
Ms. Sue Clark
Vermont Department of Financial Regulation
Regulatory and Consumer Affairs Director

Phone Number:

802-828-4878

Fax:

802-828-1477
WA – Washington
Mr. Charles Clark
Washington Department of Financial Institutions
Acting Deputy Director and Director of Consumer Services

Phone Number:

360-902-0511

Fax:

360-596-3866
WI – Wisconsin
Cheryll Olson-Collins
Wisconsin Department of Financial Institutions
Administrator, Banking Division

Phone Number:

608-267-1707

Fax:

608-267-6889
WV – West Virginia
Ms. Tracy Hudson
West Virginia Division of Financial Institutions
Director of Nondepository Institutions

Phone Number:

304-558-2294

Fax:

304-558-0442
WY – Wyoming
Mr. Joe Mulberry
Wyoming Division of Banking
Deputy Commissioner

Phone Number:

307-777-7797

Fax:

307-777-3555

9 Responses

  1. My hope is they will have to file bankruptcy, so I can file a claim!

  2. WHERE TO FILE A MORTGAGE RELATED COMPLAINT IN RHODE ISLAND? . Why there is no representation in this state? Rhode Island is also a state in the USA acutely lacking oversight for illegal foreclosures and defects in mortgages.

  3. This is just what I was looking for someone to mention the bigger fraudulent ocwen loan servicing not only them worse is their company western progressive Llc and the lawyers Zeive they are robo robo bullshit scam it’s on such a fraudulent scale still to this day they seeped in as trustees and stole my house a few weeks ago

    Sent from my iPhone

    >

  4. I emailed my “relationship manager” at OCWEN when the news broke ,, restating the failures I have been harmed by and copying every attorney listed in the Pam Bondi suit.

    http://myfloridalegal.com/webfiles.nsf/WF/JMAR-ALLN3V/$file/Complaint+Against+Ocwen.pdf

  5. It would probably be a good idea to retain any money you might be considering sending to Ocwen, and keep it in your own separate escrow. Sometime in the next ten days to ten years, the US will rescue OFN and assign you a new servicer. You may experience some turmoil.

  6. Reblogged this on Mario Kenny.

  7. Reblogged this on Deadly Clear and commented:
    Excellent! Thank you so much!

  8. Appreciate your information. Ocwen’s been jerking me around for 10 years. In process of Appeal to Superior Court in North Carolina next month with their henchmen.

    Have loads of paperwork, can prove they counterfeit. This may help! Thanks, Neil

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